DELIVERY & SHIPPING
DELIVERY TO U.K. - £3 for Orders under £25. FREE for orders over £25 to Mainland UK. Extra charges may apply for the Highlands, Islands and Northern Ireland. Please contact us to enquire prior to ordering. Please see below for a guide to overseas postage charges.
DESPATCH - Goods will be despatched as promptly as possible subject to stock availability. We aim to despatch goods so that they arrive within 10 days of placing your order (in the UK). During busy periods please allow at least 2 weeks for your order to arrive. Occasionally, some items will be marked 'to follow' on the invoice and will be dispatched immediately new stock arrives.
MADE TO ORDER - Please allow 3 weeks for delivery of items which are made to order. Please also be aware that our suppliers may shut down for holidays and your order may take longer to fulfil at certain times of the year.
NON DELIVERY - Please contact us within 28 days of placing your order to advise us of non delivery.
INSURANCE - An additional charge will be made for insurance for overseas orders exceeding £100. We will contact you before your order is despatched for the additional charge. Please feel free to ask for a quotation in advance.
OVERSEAS DELIVERY - We will contact you shortly after your order is placed to provide a quotation for your order. Costs are dependent on the weight and the dimensions of your order and are difficult to confirm accurately before your order has been packed. All shipping prices quoted are approximate and subject to confirmation after despatch. If we overestimate costs we will refund any excess over £5 after goods have been despatched. Wherever possible goods are split into separate parcels of 2kg and sent by airmail. This is the most cost effective method of despatch. We expect you to receive your order within 3 weeks (for stock items).
All prices quoted for overseas delivery are approximate and subject to confirmation. In the event that we have overestimated international postage we will refund any excess exceeding £5 after despatch of your order.
A specialist quote will be required for goods weighing over 2kg or parcels longer than 60cm. This will take a few days to arrange.
We reserve the right to refuse International Orders at our discretion.
As a guide please refer to the chart below and also http://www.dhlservicepoint.co.uk/sizeprice.htm
Approximate International Shipping Charges
NB Additional charge for Insurance depending on contents value. Prices start at £5 per parcel
|Box Dimensions||337x322x180mm||337x322x 345mm|
|USA & Canada||£7.20||£12.60||£23.40||£54.95||£ 89.95|
|Rest of the World||£7.55||£13.25||£24.65||£75.95||£135.95|